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Cash Deposit - Adding Funds to Your STB Union Account
Cash Deposit - Adding Funds to Your STB Union Account
Eti avatar
Written by Eti
Updated over a week ago

Step-by-Step Guide - Deposit Account

STB Union offers 3 ways to deposit money to your STB account:

This article will focus on how to deposit cash into your STB account.

  1. To initiate the process, begin by opening your STB Union app.
    On the main app menu, scroll down to "Payments" section, click on «Deposit account»


  2. Select the "By cash" option for deposit under "Payment type.


  3. Enter the desired amount of money you wish to deposit.
    View the list of branches where you can deposit your cash. Once ready, click "Continue."

  4. Please verify the accuracy of the provided information and click the "Confirm" button at the bottom of the screen. If you have found an error, go back to the previous page by clicking the arrow located in the top left corner of the screen and correct the data.

  5. The final step is to visit your preferred office with the cash.
    You can find the branch list on the "Transaction Pending" page or find it in our website as well - office locations.

  6. Inform the employee at the branch that you would like to deposit cash into your STB Union account and that you have already completed the necessary steps on the app.
    Provide the employee your transaction code:

Congratulations! Your account balance has been deposited!

Note please!

Restrictions and conditions for depositing to your STB account with cash:

  • You can deposit up to 7,000 shekels/per month.

Fees:

  • Up to 710 shekels, the fee is only 5 shekels.

  • Over 710 shekels, the fee is 0.7 percentage of the amount.

The advantage of this transaction is the prompt crediting of funds to your personal account and the possibility of instant financial utilization.


Video explanation

For your convenience, we have created video instructions to assist you with the process.


Our STB Union company costumer service is always happy to assist you! If you still have any questions after reading the article and watching the video instructions, please feel free to contact us using one of the options provided below:

Contact us on live chat: Open a conversation on your STB mobile app (on the top right corner), or on STB website (on the bottom right corner).

Contact us on WhatsApp: +972-52-2292080

Contact us by phone: +972-39-4444-07

Contact us by email: support@stbunion.com

Our business hours are as follows:

Sunday to Thursday: 09:00 AM to 18:00 PM
Friday: 09:00 AM to 02:00 PM

Please note that we are closed on Saturdays.

Thank you for choosing us,
STB Union team.

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