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How to activate STB VISA Card
How to activate STB VISA Card
Maria avatar
Written by Maria
Updated over a week ago

Step by step - Activating your STB VISA card

Step 1 - Activation via the Application

  1. After the receival of your card, you should log in to STB Union application, and navigate to 'Cards'.

  2. On the card screen press 'Activate Card' button.

  3. The next step is to expect an SMS message containing a code. Please input this code on the indicated page.

  4. Another SMS containing your PIN code will be sent shortly. To activate the PIN code, kindly proceed to the nearest ATM.

    Step 2 - Activation via ATM

  5. When you reach the ATM, insert your card. You'll be prompted to enter the PIN code from the text message you received. Ensure the surroundings are secure and no one is observing as you enter your PIN.

    (For example, for card ending with 1111, the PIN code will be 1234)

  6. Last step - you should perform cash withdraw operation at an ATM (not necessarily successful - for example, you can request to withdraw an amount that is higher than your current balance and get rejected, pin code will still be successfully activated)

Please perform pin code activation at ATMs of recognized Israeli banks, not at private ATMs (e.g. in kiosks or minimarkets).

After the activation the screen should look like the following screen:

The subsequent step involves depositing money into your account. You can follow these guides for assistance - Deposit your STB Union's account

Our STB Union company costumer service is always happy to assist you! If you still have any questions after reading the article, please feel free to contact us using one of the options provided below:

Our business hours are as follows:

Sunday to Thursday: 09:00 AM to 18:00 PM
Friday: 09:00 AM to 02:00 PM

Please note that we are closed on Saturdays.

Thank you for choosing us,
STB Union team.

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