There are four channels through which you can contact our customer service:
Live chat
WhatsApp: +972-52-2292080
Phone: +972-39-4444-07
Email: support@stbunion.com
In this guide, we will explain how to contact us through live chat directly from the app.
Contact via live chat
When opening the app, you will find a chat icon in the top right corner.
Next, it will open a window; press 'Send Us a Message'.
It will then open the chat for you. You will be prompted to choose your preferred language, and that's it.
Why should you contact us via chat?
Quick Answers: Get swift responses to your queries.
Guides and Articles: Receive helpful guides and articles directly through chat.
Stay Updated: We can keep you informed, open tickets, and more.
Our business hours are as follows:
Sunday to Thursday: 09:00 AM to 18:00 PM
Friday: 09:00 AM to 02:00 PM
Please note that we are closed on Saturdays.
Thank you for choosing us,
STB Union team.