All Collections
STB Application
I Forgot my password issue
I Forgot my password issue
Eti avatar
Written by Eti
Updated over a week ago

Forgot your password? No worries. This guide will walk you through the process of resetting your password.

Step by step - Creating new password

  1. In the sign in page fill in your phone number and id number.

  2. In the next page choose 'Create new password'.

  3. Next, you will receive a new temporary password via SMS message. Enter the temporary password in the first box as shown.

  4. Now, create your new password. Ensure it is a strong password. Repeat the new password in the last text box.

  5. Press 'Continue,' and that's it! Your password is updated, and you can successfully log in to your account.


Our STB Union company costumer service is always happy to assist you! If you still have any questions after reading the article, please feel free to contact us using one of the options provided below:

Our business hours are as follows:

Sunday to Thursday: 09:00 AM to 18:00 PM
Friday: 09:00 AM to 02:00 PM

Please note that we are closed on Saturdays.

Thank you for choosing us,
STB Union team.

Did this answer your question?