Step by step: Log in to your account
Enter your phone number, ID number and accept the terms. Then press 'Continue'.
Now, you will receive an SMS message to verify your phone number. Enter the code you received in the text message.
Enter your password and agree to the terms. The password was created at the registration process.
If you forgot your password press 'Create new password', you can follow this guide - How to reset your password.
Now, you will receive an SMS message to verify your phone number. Enter the code you received in the text message.
You will now be prompted to create a PIN code for the application. This adds an additional layer of security to your account.
And you're in!
Our STB Union company costumer service is always happy to assist you! If you still have any questions after reading the article, please feel free to contact us using one of the options provided below:Contact us on live chat: Open a conversation on your STB mobile app (on the top right corner), or on STB website (on the bottom right corner).
Contact us on WhatsApp: +972-52-2292080
Contact us by phone: +972-39-4444-07
Contact us by email: support@stbunion.com
Our business hours are as follows:
Sunday to Thursday: 09:00 AM to 18:00 PM
Friday: 09:00 AM to 02:00 PMPlease note that we are closed on Saturdays.
Thank you for choosing us,
STB Union team.